Privacy Policy

1. What data we collect

When you use our contact form, we collect the following personal information:

• Full name
• Phone number
• Email address
• Property address

2. How we use it

Your personal data is used solely to respond to your enquiry and to provide a quote for damp proofing services. The site administrator will contact you directly using the details you provide. We do not use your data for marketing purposes.

3. How it is stored

Submitted data is stored securely in a Turso/libSQL database, encrypted at rest. The database is hosted on Turso's infrastructure with industry-standard security controls. Only the authenticated site administrator has access.

4. Who has access

Only the authenticated site administrator can access your submitted data. We do not share, sell, or transfer your personal data to any third parties.

5. How long we keep it

We retain your personal data until your enquiry is resolved, or for a maximum of 2 years from the date of submission, whichever is sooner. You may request earlier deletion at any time (see Your Rights below).

6. Your rights

Under UK GDPR you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data
• Restriction — ask us to restrict how we process your data
• Data Portability — request your data in a portable format
• Right to Object — object to processing of your personal data

To exercise any of these rights, please use the contact form at /contact. We will respond within 30 days.

7. Cookies

This site uses minimal cookies for session management only. We use Cloudflare Web Analytics, which is cookieless and collects no personal data. No advertising or tracking cookies are used.

8. Data Controller

The data controller for personal data collected via this website is AP DAMP SOLUTIONS LTD. Registration with the Information Commissioner's Office (ICO) is not required for the processing activities described in this policy.

9. Contact

For any data protection queries, please use the contact form at /contact.